HBR case study : What a star- what a jerk : Sometimes an employee can be nasty, bullying, or simply hard-hearted. What should you do, though, when that person algo happens to be a top performer?Artículo de Revista
CONTENIDO: What shoud Jane do about her top performer's mean streak? Four commentators offer their advice/ Mary Rowe. -- "In the real world, managers need to carve out places for unpleasant, highly productive people places that keep them from poisoning everyone else's working environment"/ Chuck McKenzie. -- "Jane seems to think that people issues are distracting her from her 'real' job.... She needs to realize that managing people is her real job"/ Kathy Jordan. -- "When an exasperated jane compared her job to that of a kindergarten teacher, she wasn't far off. Kids need -and want- limits Some adults need them, too"/ James Waldroop
