CONTENIDO: Foreword
Introduction
PART I : GOAL-DIRECTED DESIGN
A DESIGN PROCESS FOR DIGITAL PRODUCTS
The Consequences of Poor Product Behavior
Why Digital Products Fail
Planning and Designing Product Behavior
Recognizing User Goals
Implementation Models and Mental Models
An Overview of Goal-Directed Design
UNDERSTANDING THE PROBLEM: DESIGN RESEARCH
Qualitative versus Quantitative Data in Design Research
Goal-Directed Design Research
Interviewing and Observing Users
Other Types of Qualitative Research
Research Is Critical to Good Design
MODELING USERS: PERSONAS AND GOALS
Why Model?
The Power of Personas
Why Personas Are Effective
Understanding Goals
Constructing Personas
Personas in Practice
Other Design Models
SETTING THE VISION: SCENARIOS AND DESIGN REQUIREMENTS
Bridging the Research-Design Gap
Scenarios: Narrative as a Design Tool
Design Requirements: The “What” of Interaction
The Requirements Definition Process
DESIGNING THE PRODUCT: FRAMEWORK AND REFINEMENT
Creating the Design Framework
Refining the Form and Behavior
Validating and Testing the Design
CREATIVE TEAMWORK
Small, Focused Teams
Thinking Better, Together
Working across Design Disciplines
The Extended Team
Establishing a Creative Culture
Identifying Skill Levels in Designers
Collaboration Is the Key
PARTE II : MAKING WELL-BEHAVED PRODUCTS
A BASIS FOR GOOD PRODUCT BEHAVIOR
Design Values
Interaction Design Principles
Interaction Design Patterns
DIGITAL ETIQUETTE
Designing Considerate Products
Designing Smart Products
Designing Social Products
PLATFORM AND POSTURE
Product Platforms
Product Postures
Postures for the Desktop
Postures for the Web
Postures for Mobile Devices
Postures for Other Platforms
Give Your Apps Good Posture
OPTIMIZING FOR INTERMEDIATES
Perpetual Intermediates
Inflecting the Interface
Designing for Three Levels of Experience
ORCHESTRATION AND FLOW
Flow and Transparency
Orchestration Harmonious Interactions
Motion, Timing, and Transitions
The Ideal of Effortlessness
REDUCING WORK AND ELIMINATING EXCISE
Goal-Directed Tasks versus Excise Tasks
Types of Excise
Excise Is Contextual
Eliminating Excise
Other Common Excise Traps
METAPHORS, IDIOMS, AND AFFORDANCES
Interface Paradigms
Building Idioms
Manual Affordances
Direct Manipulation and Pliancy
Escape the Grip of Metaphor
RETHINKING DATA ENTRY, STORAGE, AND RETRIEVAL
Rethinking Data Entry
Rethinking Data Storage
Rethinking Data Retrieval
PREVENTING ERRORS AND INFORMING DECISIONS
Using Rich Modeless Feedback
Undo, Redo, and Reversible Histories
What If: Compare and Preview
DESIGNING FOR DIFFERENT NEEDS
Learnability and Help
Customizability
Localization and Globalization
Accessibility
INTEGRATING VISUAL DESIGN
Visual Art and Visual Design
The Elements of Visual Interface Design
Visual Interface Design Principles
Visual Information Design Principles
Consistency and Standards
PARTE III : INTERACTION DETAILS
DESIGNING FOR THE DESKTOP
Anatomy of a Desktop App
Windows on the Desktop
Menus
Toolbars, Palettes, and Sidebars
Pointing, Selection, and Direct Manipulation
DESIGNING FOR MOBILE AND OTHER DEVICES
Anatomy of a Mobile App
Mobile Navigation, Content, and Control Idioms
Multi-Touch Gestures
Inter-App Integration
Other Devices
DESIGNING FOR THE WEB
Page-Based interactions
The Mobile Web
The Future
DESIGN DETAILS: CONTROLS AND DIALOGS
Controls
Dialogs
Eliminating Errors, Alerts, and Confirmations
The Devil Is in the Details
APPENDIX A: Design Principles
APPENDIX B: Bibliography
Index
Resumen
Sobre la cara: Los fundamentos del diseño de la interacción, cuarta edición es la última actualización al libro que formó y desarrolló el paisaje del diseño de la interacción. Esta guía completa tiene en cuenta el cambio mundial a los teléfonos inteligentes y tabletas. La nueva información incluye discusiones sobre aplicaciones móviles, interfaces táctiles, consideraciones de tamaño de pantalla y más. El nuevo interior a todo color y el diseño único ilustran mejor los conceptos de diseño modernos.
La profesión de diseño de interacción está floreciendo con el éxito de las empresas de diseño intensivo, estimulando a los clientes a esperar que el "diseño" sea un ingrediente fundamental del éxito del mercado. Los consumidores tienen poca tolerancia para sitios web, aplicaciones y dispositivos que no cumplen con sus expectativas, y el cambio de respuesta en la filosofía empresarial se ha generalizado. Acerca de Face es el libro que sacó el diseño de interacción de los laboratorios de investigación y el léxico cotidiano, y la cuarta edición actualizada continúa liderando el camino con ideas y métodos relevantes para los diseñadores y desarrolladores de hoy en día.
