CONTENIDO:
1. Controlled experiments
2. Questionnaires, in-depth interviews and focus groups
3. Eyetracking in HCI
4. Cognitive modelling in HCI research
5. Formal analysis of interactive systems: opportunities and weaknesses
6. Using statistics in usability research
7. A qualitative approach to HCI research
8. Methodological development
9. Theoretical analysis and theory creation
10. Write now!
11. Applying old research methods to new problems Incluye referencias bibliográficas e índice