Incluye índice de nombres e índice de materias. Contenido : Human factors of interactive sodtware -- Theories, principles, and guidelines --Managing design processes -- Expert reviews, usablity testing, surveys, and continuing assessments -- Software Tools -- Direct manipulation and virtual enviroments -- Menu selection, form fillin, and dialog boxes -- Command and natural languajges -- Interaction devices -- Response time and display rate -- Presentation styles : balancing function and fashio -- Printed manuals, on line, and tutorials -- Multiple window strategies -- Computer-supported cooperative work -- Information search and visualization -- Hypermedia and the world wide web -- Societal and individual impact of user interfaces.