CONTENIDO:Part 1: Defining Systems: What is a system? Who will use the system? What will the system be used for? What are the main components of the system?
Part 2: Developing Systems: How will the system be designed? How well does the system under development work?
Subjective methods of evaluation. How well does the system under development work?
Objective methods of evaluation. How well does the system under development work?
Empirical methods of evaluation
Can the system be improved?
Part 3: Deploying Systems: How can the system be introduced into a workplace? How will the system be used in the workplace?
Bibliography
Index