CONTENIDO: INTRODUCTION TO QUANTITATIVE DECISION-MAKING METHODS IN HEALTH CARE MANAGEMENT
Historical Background and the Development of Decision Techniques
The Health Care Manager and Decision Making
Information Technology (IT) and Health Care Management
The Scope of Health Care Services, and Recent Trends
Health Care Services Management
Distinctive Characteristics of Health Care Services
Summary
Key Terms
FORECASTING
Steps in the Forecasting Process
Forecasting Approaches
Summary
Key Terms
Exercises
DECISION MAKING IN HEALTH CARE FACILITIES
The Decision Process
The Decision Tree Approach
Decision Analysis with Nonmonetary Values and Multiple Attributes
Summary
Key Terms
Exercises
ACILITY LOCATION
Location Methods
Summary
Key Terms
Exercises
FACILITY LAYOUT
Product Layout
Process Layout
Summary
Key Terms
Exercises
EENGINEERING
Work Design in Health Care Organizations
Summary
Key Terms
Exercises
TAFFING
Workload Management Overview
Summary
Key Terms
Exercises
SCHEDULING
Staff Scheduling
Summary
Key Terms
Exercises
RODUCTIVITY
Trends in Health Care Productivity: Consequences of PPS
Summary
Key Terms
Exercises
RESOURCE ALLOCATION
Linear Programming
Summary
Key Terms
Exercises
SUPPLY CHAIN AND INVENTORY MANAGEMENT
Health Care Supply Chain
Summary
Key Terms
Exercises
QUALITY CONTROL
Quality in Health Care
Quality Measurement and Control Techniques
Summary
Key Terms
Exercises
PROJECT MANAGEMENT
The Characteristics of Projects
Summary
Key Terms
Exercises
QUEUING MODELS AND CAPACITY PLANNING
Capacity Analysis and Costs
Summary
Key Terms
Exercises
SIMULATION
Simulation Process
Performance Measures and Managerial Decisions
Summary
Key Terms
Exercises
APPENDIXES
Appendix A Standard Normal Distribution P(0<z<x)
Appendix B Standard Normal Distribution P(-3.5 <z<3.5)
Appendix C Cumulative Poisson Probabilities
Appendix D t Distribution
References
Índex PROYECTO: Logística hospitalaria
