CONTENIDO: PART I. INTRODUCTION
An Open Letter to Healthcare Leaders
Eliminating Waste Will Transform American
Healthcare
A Brief History of Lean
PART II. IMPLEMENTATION
The "Lean House" and Model Lines
Your Lean Action Plan
Building Kaizen Leaders
Flow in a Healthcare Environment
Kanban and the Supply Chain
PART III CASE EXAMPLES
Lean Comes to Virginia Mason Medical Center
Virginia Mason Medical Center Case Studies
Lean Comes to Park Nicollet Health Services
Park Nicollet Health Services Case Studies
Afterword
Appendix: Virginia Mason Medical Center Physician
Compact PROYECTO : Logística hospitalaria
