How to lose your : star performer without losing customers, too: Sometimes a key employee walks out the door and customers follow. Three proven strategies can stop the exodus - Universidad de San Buenaventura

Título Artículo	How to lose your : star performer without losing customers, too : Sometimes a key employee walks out the door and customers follow. Three proven strategies can stop the exodusArtículo de Revista
Parte de	Harvard business review Vol. 79 No. 10 Pagina(s) 104-112
Autor(es)	Bendapudi, Neeli (Autor) Leone, Robert P. (Autor)
Publicación	Harvard Business School, Noviembre 2001
	Inglés;
Materia(s)	Servicio al cliente; Gerencia;