The 2002 HBR List : Breakthrough ideas for today's business agenda / In a chaotic year bursting with bold and unsettling new ideas, how should executives decide which ones to heed? The editors of HBR select seven of the bestArtículo de Revista
CONTENIDO: History returns. -- Enter the everyday leader - at last. -- The internet is not about you. -- Mind your behavior. -- Don't delight your customers away. -- Games are for losers. -- Three cheers for creativity (sometimes)