HBR case study : The best-laid incentive plans: Rainbarrel products knew what it needed from its workforce and created a performance management system to get it. Now, it's living with the consequences- most of them unintended - Universidad de San Buenaventura

Título Artículo	HBR case study : The best-laid incentive plans : Rainbarrel products knew what it needed from its workforce and created a performance management system to get it. Now, it's living with the consequences- most of them unintendedArtículo de Revista
Parte de	Harvard business review Vol. 81 No. 01 Pagina(s) 27-37
Autor(es)	Kerr, Steve (Autor)
Publicación	Harvard Business School, Enero 2003
	Inglés;
Materia(s)	Incentivos; Incentivos económicos; Estudio de casos; Planeación estratégica; Servicio al cliente; Actitudes frente al trabajo;
Nota(s)	CONTENIDO: HBR case commentary. Should Rainbarrel Revisit its Approach performance management?/ Stephen P. Kaufman; Steven E. Gross; Diego E. Hernández; Barry Leskin